Privacy Policy

LuxLynx Permanent Jewelry ("LuxLynx," "we," "our," or "us") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website luxlynxjewelry.com (the "Site") and any related services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect personal information in several ways, including:

Information You Provide Voluntarily: When you create an account, purchase products or services, sign up for our newsletter, fill out contact forms, book appointments or events, participate in promotions, or otherwise communicate with us, you may provide personal data such as your name, email address, phone number, mailing address and payment information.
Information Collected Automatically: When you visit our Site, certain information is automatically collected by your device or browser. This includes your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use cookies, web beacons, analytics services and other technologies to collect this data for statistical purposes and to improve our Services.
Payment Data: If you make purchases on our Site, we process your payment data through third‑party payment processors (e.g., Stripe or PayPal). We do not store your full payment card information on our servers.
Information from Third Parties: We may receive data about you from other sources, including social media platforms and public databases, if you choose to link your LuxLynx account with your social media profile or interact with us on social media.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

To provide, maintain and improve our Services;
To process orders and deliver products;
To communicate with you regarding your account, orders, appointments or events, and to respond to your inquiries;
To send you marketing communications and promotional materials (you can opt out at any time);
To personalize your experience on our Site;
To detect and prevent fraud, unauthorized transactions, or other illegal activities;
To comply with legal and regulatory requirements; and
For any other purpose disclosed at the time your information is collected or as otherwise permitted by law.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your data with third‑party vendors who perform services on our behalf, such as payment processing, shipping, hosting, analytics, customer support or marketing assistance. These providers only have access to the information they need to perform their functions and are obligated to protect your data.
Business Transfers: If LuxLynx is involved in a merger, acquisition, financing due diligence, reorganization or sale of assets, your information may be transferred as part of that transaction.
Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests by public authorities, including court orders or subpoenas.
Protection of Rights: We may disclose personal information to enforce our Terms of Service or defend the rights, property, or safety of LuxLynx, our customers or others.
With Your Consent: We may share your information with third parties for other purposes with your consent or at your direction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to recognize your browser or device, improve the performance of the Site, analyze how visitors use our Services, and personalize content and advertising. You can control how cookies are used by adjusting your browser settings. However, disabling cookies may affect certain Site functionality.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information. These rights may include:

Access and Correction: You may request access to your personal data and correct or update it if it is inaccurate.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt Out of Marketing: You can opt out of marketing emails by following the unsubscribe instructions in the email. Please note that we may still send non‑marketing messages related to your transactions or account.
Data Portability: You may request to receive a copy of your data in a structured, commonly used and machine‑readable format.
Withdraw Consent: If we process your information based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We may request proof of your identity before acting on your request.

6. Protection of Minors

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

7. Third‑Party Links and Services

Our Site may contain links to third‑party websites, apps or services that are not controlled or operated by LuxLynx. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third‑party sites before providing them with your personal information.

8. Data Retention and Security

We retain your personal information only as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal, accounting or reporting requirements. We implement administrative, technical and physical safeguards to protect your data from unauthorized access, disclosure, or destruction. However, please understand that no security system is impenetrable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Site and updating the “last updated” date at the top. Your continued use of our Services after any changes indicates your acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

LuxLynx Permanent Jewelry
Email: luxlynxjewelry@gmail.com
Address: Houston, Texas, United States

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.