Terms & Conditions

Appointments are required. A non-refundable $25 fee will be charged for all missed or rescheduled appointments when notice is not given within 24 hours of the appointment. Events booked require a $100 non-refundable deposit. We reserve the right to refuse service.

    

1. Agreement to Terms

These Terms and Conditions ("Terms") apply to your access to and use of the LuxLynx Permanent Jewelry website and services (collectively, the "Service" or "Services"). By visiting or using our website, purchasing a product, booking an appointment, or otherwise engaging with our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

 

2. Eligibility and Account

You must be at least 18 years of age, or the age of majority in your jurisdiction, to purchase products or book services on our site. By using the Service, you represent and warrant that you meet these eligibility requirements. Parents or legal guardians may purchase products or book services on behalf of minors but remain fully responsible for the minor’s use of the Services.

 

3. Service Description

LuxLynx Permanent Jewelry designs, sells and welds custom jewelry pieces, including bracelets, anklets, necklaces, hand chains, rings and waist chains in gold‑filled, sterling silver and PVD stainless steel. We also offer add‑on services such as Reiki energy infusion and chakra scans and host private or public events such as parties, pop‑ups and bridal packages. Details and pricing of all products and services are provided on our website and may change at any time without prior notice.

 

3.1 Reiki and Chakra Scan Add‑On

Our Reiki energy infusion and chakra scan services are holistic wellness options intended to promote relaxation and energetic balance. These services are not medical advice, diagnosis or treatment. They do not replace the care of a licensed health care professional. By booking these services you acknowledge and agree that: You do not have any medical condition that would preclude your participation. Results are subjective and vary from person to person. You will not rely on these services as medical care and will consult with a licensed professional for any medical condition or concern.

 

4. Orders and Payment

All prices on our website are listed in U.S. dollars. Payment is due at the time you place an order or book an appointment. We accept the payment methods indicated on our site. You agree to provide current, complete and accurate purchase and account information, including a valid payment method. We reserve the right to refuse or cancel any order if we suspect fraud or an unauthorized or illegal transaction.

 

4.1 Deposits and Booking Fees

Certain services, such as private events and bridal packages, require a non‑refundable deposit. Deposits hold your appointment time and apply toward your final balance. If you cancel or do not meet the minimum purchase requirements outlined in your package, the deposit will not be refunded.

 

4.2 Sales Tax

Applicable sales tax will be added to the total amount of your purchase in accordance with local and state laws. You are responsible for paying any tax that may apply to your purchase.

 

5. Shipping, Cancellations and Refunds

 

5.1 Shipping

We primarily provide in‑person welding services. For any shippable products, estimated delivery times and shipping costs will be presented during checkout. We are not responsible for delays caused by the carrier. Risk of loss passes to you upon delivery to the carrier.

 

5.2 Cancellation Policy

Appointments: We understand that unexpected situations occur. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Late cancellations and no‑shows may result in forfeiting your deposit. Events: Event cancellations must be made in accordance with the terms in your event contract. Deposits for events are non‑refundable. If you cancel outside the permitted timeframe or fail to meet the minimum purchase requirements, you agree to pay any applicable cancellation fees.

 

5.3 All Sales Final; Warranty

Due to the custom and permanent nature of our jewelry, all sales are final. We do not offer refunds or exchanges except where required by law. We provide a limited warranty on our welded jewelry pieces: if a chain detaches at the weld point within 30 days of purchase due to our workmanship, we will repair or replace it at no charge. After the warranty period, repairs are subject to a service fee. Jewelry that breaks due to misuse, rough handling, snagging, stretching or exposure to chemicals is not covered under warranty. Tarnishing or changes in color over time, which can occur due to individual skin pH and environmental factors, is also not covered under warranty.

 

6. Intellectual Property

All content and materials on the LuxLynx website—including text, graphics, logos, icons, images, audio and video clips, and the compilation thereof—are owned by LuxLynx or its licensors and are protected by applicable copyright and trademark laws. You may use our website for your personal, non-commercial use only. You may not reproduce, distribute, modify, display, perform, or otherwise use any of our content without our prior written consent.

 

7. User Conduct

By using our Services, you agree not to: Use our site or services for any unlawful purpose or to solicit others to perform or participate in unlawful acts. Violate any international, federal, state or local regulations, rules or laws. Infringe upon or violate our intellectual property rights or the intellectual property rights of others. Harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate. Submit false or misleading information. Upload or transmit viruses or any other type of malicious code. We reserve the right to terminate your use of our Services for violating any of the prohibited uses.

 

8. Limitation of Liability and Indemnification

To the fullest extent permitted by law, LuxLynx and its owners, employees, contractors and affiliates will not be liable for any direct, indirect, incidental, special or consequential damages arising from your use of our Services. Our total liability for any claim arising out of or relating to these Terms or your use of our Services will not exceed the amount you paid for the specific product or service giving rise to the claim. You agree to indemnify, defend and hold harmless LuxLynx and its owners, employees, contractors and affiliates from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third‑party rights.

 

9. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you Services will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in Harris County, Texas, except that either party may seek injunctive or other equitable relief in court.

 

10. Changes to Terms

We may update these Terms from time to time to reflect changes in our Services or legal requirements. When we do, we will post the updated Terms on our website and indicate the date of revision. Your continued use of the Service after any changes indicates your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

 

11. Contact Information

For questions regarding these Terms or to report any violations of these Terms, please contact us at:

 

LuxLynx Permanent Jewelry

Email: luxlynxjewelry@gmail.com

Phone: 713-589-0777